In-stock items leave our warehouse within 24 hours on business days. Standard delivery lands in 3–5 days; express options are shown at checkout with live carrier rates. You'll get a tracking link the moment your label prints.

Send anything back within 30 days for a full refund — unworn, with tags on. Print a prepaid label from your account, drop it at any carrier point, and we process the refund to your original payment within 3 business days of it arriving.

Yes — we ship to 40+ countries. Duties and taxes are calculated at checkout so there are no surprise fees on delivery. Transit times run 6–12 business days depending on your region and the carrier you select.

There's a 60-minute edit window after you place an order — swap sizes, fix an address, or cancel from your confirmation email. Once it's picked in the warehouse we can't intercept it, but a return is always free.

Email support@brand.com or use live chat, Monday to Friday, 9am–6pm. No bots on the first reply — a real person reads every message and typically responds within one business day, faster during store hours.